GEO
Do Reviews Affect AI Recommendations?
Do reviews affect AI recommendations from ChatGPT, Gemini and Google's AI features? Here's what seems to matter, what's unproven, and what you can actually do.
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Short answer: An AI-readable website is one AI assistants can reach and understand. This checklist covers the practical basics: letting crawlers in, publishing a sitemap, stating facts in plain text, labelling your business with structured data, and keeping details consistent.
None of these steps guarantees a recommendation. They remove common obstacles.
Open yourdomain.com/robots.txt. A blanket Disallow: / for all agents, or rules naming specific AI crawlers, can keep assistants out. These are separate controls, so decide on each one deliberately:
For example, blocking GPTBot does not by itself block OAI-SearchBot. Check each company's documentation, because these rules change.
Create a sitemap.xml listing your important pages and point to it from robots.txt with a Sitemap: line. Submit it in Google Search Console and Bing Webmaster Tools.
Some crawlers do not run JavaScript. Right-click your page, choose "View page source" and check that your services, prices and contact details appear in the source, not only after scripts run.
State on one page, in words: what you do, who for, where, hours, how to book, and how pricing works. Do not leave critical details only in images, PDFs or sliders.
Under each heading, give the conclusion in the first sentence, then explain. Write headings as the questions customers ask, for example "How much does [service] cost?"
Write real answers to real questions in short paragraphs. Ten good answers are better than thirty vague ones.
Use JSON-LD to label your business (LocalBusiness or a more specific type), your services, and your FAQ. Include name, phone, URL, service area, hours and links to your official profiles (sameAs). Validate it with Google's Rich Results Test or the Schema.org validator. Structured data must match what is visible on the page.
Use the same business name, phone number, city and service description on your site, Google Business Profile, Yelp, Apple Maps and other directories. Conflicting details are a common source of wrong answers.
llms.txt is a proposed plain-text file at your site root that summarises your site for language models. We are not aware of any major AI provider that has confirmed it reads this file from other websites, and Google has said its search systems do not use it. Treat it as optional and low-cost, not as a ranking lever, and recheck as the situation changes.
Add an About page, contact details, and any real credentials, associations or awards you can document. Do not invent or exaggerate them.
After making changes, run the question test from our article on checking whether AI recommends your business, and repeat it after a few weeks.
Need help? Book a free consultation or read about our AI visibility optimization service.
Should I block AI crawlers? That is your call. Blocking them means assistants cannot read your pages directly, which may reduce how accurately they describe you. Allowing them is common for businesses that want to be found.
Do I need to know how to code? Items 4 to 6, 8 and 10 need no coding. Items 1 to 3, 7 and 9 usually need a website editor or developer.
Is schema markup required? No, but it helps machines identify your business details unambiguously.
Further reading: Google: introduction to structured data markup.
Written by the Miri Team.
GEO
Do reviews affect AI recommendations from ChatGPT, Gemini and Google's AI features? Here's what seems to matter, what's unproven, and what you can actually do.
Read articleGEO
Wrong hours, old phone numbers, outdated services: why AI assistants show incorrect business details, and a step-by-step way to correct them at the source.
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Write 6 to 8 real customer questions, ask ChatGPT, Gemini and Perplexity, and record whether you are mentioned, how you are described and who else appears. A 15-minute test that needs no tools.
Read articleTell us about your business goals. We’ll reply within one business day with free, practical recommendations.